We’re Hiring: Administrative Assistant

Organizational Overview

The National Center on Domestic Violence, Trauma, and Mental Health (NCDVTMH) promotes survivor-defined healing, liberation, and equity by transforming the systems that impact survivors of domestic and sexual violence and their families. We envision a society where all people are free of systemic, collective, and individual trauma. NCDVTMH enhances agency- and system-level responses to survivors and their families through comprehensive training and technical assistance, research and evaluation, policy development, and public awareness. Emphasizing an accessible, culturally responsive, and trauma-informed (ACRTI) approach, we offer training and consultation to domestic violence and sexual assault advocates, programs, and coalitions; healthcare, mental health, and substance use treatment providers; legal and child welfare professionals; and local, state, and federal policymakers.

NCDVTMH’s work is guided by the experiences of domestic and sexual violence survivors and their families, up-to-date research, and by an intersectional analysis of how systems impact the lives of survivors. Our work addresses the realities faced by marginalized communities and is aligned with the broader anti-violence movement. NCDVTMH works in close partnership with allied organizations committed to gender, racial, economic, and social justice. NCDVTMH is one of four national Special Issue Resource Centers funded by the U.S. Department of Health and Human Services; Administration on Children, Youth and Families; Family Violence Prevention and Services Program.

Position Description

The Administrative Assistant will support NCDVTMH’s effective and efficient operations. The Administrative Assistant reports to the Associate Director and is a part of core operations.

Core Job Responsibilities


  • Provides administrative support to ensure efficient operation of organization
  • Supports team by performing tasks related to organization and excellent communication
  • Supports day-to-day remote office needs and provides general office support, including interfacing with IT provider and ensuring staff have necessary and functional equipment to complete remote job duties
  • Provides administrative support, as needed, to ensure smooth organizational operations during planned and unplanned absences (such as supporting the Project Manager with hosting webinars, supporting the Communications Manager with preparing NCDVTMH’s newsletter, etc.)


  • Answers general phone calls, emails, and other correspondence
  • Initiates contact with external parties as needed or requested; provides follow up support to all departments
  • Prepares, delivers, and follows up on correspondence, including internal memos and reminders

Meeting Support

  • Schedules and prepares routine internal meetings and maintains meeting minutes
  • Coordinates and prepares in-person staff meetings
  • Schedules and prepares meetings with external partners and provides needed follow up

Invoices and Reimbursements

  • Prepares and submits NCDVTMH invoices to other parties
  • Receives invoices from contractors, consultants, and guest faculty, and submits them for payment
  • Processes staff expense reimbursements

Digital Files

  • Organizes and maintains digital files and folders
  • Provides formatting and editing of documents and presentation slides (including formatting to enhance accessibility)

Skills, Qualifications, and Requirements

  • High school diploma or equivalent
  • At least 3 years of administrative assistant experience and/or demonstrated ability to provide administrative support to a national center
  • Excellent organizational, interpersonal, and verbal as well as written communication skills
  • Proficiency with a range of office software including: Microsoft Word, Excel, and PowerPoint; Adobe Acrobat; and Google Workspace
  • Candidate is expected to work effectively with others of diverse race, age, ethnicity, religious belief, sexual orientation, gender expression, gender identity, socioeconomic status, lived experience, and abilities

Special Notes

  • The NCDVTMH team is remote, but this job will require some in-person assistance in Chicago now and then, so the ideal candidate resides in Chicagoland.
  • NCDVTMH is an equal opportunity employer. Survivors of domestic and sexual violence, BIPOC individuals, LGBTQIA2S individuals, people with disabilities, and people from varying socioeconomic backgrounds are warmly encouraged to apply.

Benefits Overview

We offer an attractive benefits package through the National Center on Domestic Violence, Trauma, and Mental Health’s 501C3 fiscal agent, the Hektoen Institute, LLC. This includes health insurance, dental and vision coverage, retirement benefits, Flexible Savings Accounts, pre-tax public transportation benefits, life insurance, annual professional development stipend, paid holidays, and PTO (personal days, vacation days, and sick time).

How to Apply

Please apply online here or send resume and cover letter to:

Alvaro Espino, Human Resources Manager
Hektoen Institute, LLC

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